ABSTRACT
Covid – 19 is a sudden unexpected jolt on the functioning of every sector's day-to-day work and dragged everybody to find the best alternative for the automation of processes to enable more work from home. Robotic Process Automation (RPA) is one of such promising technologies which would help in the automation of mundane everyday tasks. With this technology, software robots would be deployed to perform the repetitive tasks done by humans in various sectors. This technology is also sometimes termed software robotics. In this paper, we have studied and discussed about the different tools used for developing software robots, traditional methods of completing the task without RPA being used and also how the task is automated after the use of software robots in various fields, viz., banking, e-commerce, educational institutions, human resources, health care and office. We have also discussed the pros and cons of automating the task using robotic process automation. In short, this paper will give an overview of the emerging technology – RPA. © 2023 Seventh Sense Research Group®